Customer Value Manager (f/m/d) - Fixed Products
Vienna | asap | fulltime | unlimited
We are Magenta
Magenta Telekom is a leading provider of internet, mobile communications, entertainment and business solutions in Austria. The company counts around 2,200 employees and is part of the Deutsche Telekom Group.
Your Team
This team drives strategic customer lifecycle initiatives for our B2B clients, focusing on long-term value creation through data-driven engagement and tailored solutions. It leads cross-functional efforts to simplify legacy products and customer structures, ensuring efficient migrations, improved customer experience, and business growth.
Drive long-term value for B2B clients by developing data-driven engagement strategies and tailored customer lifecycle initiatives
Lead the design and execution of our simplification program, focusing on legacy product and customer base optimization in line with strategic business goals
Analyze customer and product data to identify rationalization opportunities, and co-develop segmentation models to guide migration and simplification efforts
Coordinate cross-functional collaboration, oversee communication and campaign execution, and ensure governance, KPI tracking, and risk management for all migration activities
- Are you familiar with fixed telco products and confident in using data to shape customer strategies and migration plans?
- You have excellent problem-solving and analytical skills?
Do you have hands-on experience managing complex platform migrations and driving cross-functional projects to success?
- You are a great communicator in german and english and want to get things done?
At Magenta, we believe in diverse employees and live equal opportunities. We welcome all applications regardless of cultural and social background, age, gender, nationality, religion, disability or sexual orientation. Magenta connects all people.
That sounds good to you?
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.
- At Magenta you can get anonymous and competent consulting and coaching for free any time you need it.
- We support you with a food voucher for every working day.
- Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.
- Use our health offers to stay fit.
- The job ticket is the easy and ecofriendly way to commute to work.
- Your children are in the best of hands in our company kindergarten For school kids we provide childcare during the holidays.
- With our multifaceted learning offer you can grow beyond yourself.
- Homeoffice is part of our everyday life. You can work with your colleagues virtually.
We are Magenta, you too?
Anika Böhm
We will still talk about that later, but you should know: depending on your qualifications, your experience and your commitment we offer an attractive, market compliant salary of at least EUR 50.000 per year.
You want to find out more about us? Get a glimpse of our Magenta World.