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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/
Job Function: Pharmaceutical Sales
Job Sub Function: Sales - Oncology/Hematology (Commission)
All Job Posting Locations: Wien, Austria
CAR-T Key Account Manager Hematology
(North-West Region - OÖ, Salzburg, Tirol, Voralberg)
Job purpose
- This role acts as a field-based sales function contributing to execute the promotional brand and portfolio strategy to the territory specific needs in close alignment with the cross-functional field-based account management teams (i.e. Key Account Managers, Medical Scientific Liaisons, Hospital Key Account Managers, Customer Network & Product Managers)
- This role contributes to enhancing a strong link and stakeholder network between Janssen/J&J and Health Care Professionals (physicians, KOLs, nurses) to optimally promoting the optimal use of our products through in-label promotion, information and implementation of activities in the local stakeholder network.
- This role coordinates projects within their field to upscale synergies and ensure execution excellence (e.g. planning & execution of commercial customer events)
- All activities are within the framework of the applicable legal requirements.
Job responsibilities
- Main point of contact for HCPs for products within an assigned region for the respective therapeutic area
- Building and intensifying a deep and comprehensive therapeutic understanding and Knowledge
- Ensuring "best in class interactions" with all relevant stakeholders
- Leads, implements and executes defined customer events within the respective territory ensuring best-in-class project execution and strong cross-functional alignment
- Ongoing evaluation of and focusing on customer needs
- Building long-term partnerships
- Interactions with individual customers through various communication channels (e.g. digital)
- Regular observation and analysis of product and market development in the region
- Development and implementation of stakeholder outreach plans together with medical and commercial on the basis of systematic customer / market observation and evaluation of customer needs
- Management of defined territory & accounts
- Local implementation of the national brand strategy
- In-label product promotion as well as planning, organization and implementation of customer activities in accordance with the defined customer / account strategy
- Organization of scientific and proactive events
- Coordination lead for internal partners regarding communication with HCPs (e.g. MAF for "off-label" questions)
- Delivering customer insights, activity planning and analysis based on documentation of customer information in the CRM system (iConnect)
- Documentation of important information on the use of our products, market developments and competitive activities including PV reporting
- Optimization of the efficiency and effectiveness of our customer activities (activity planning / resource planning)
- Identification of opportunities for improvement in local patient management
- Developing suggestions for customer-focused activities
- Accountable for full compliance and activities with laws, J&J regulations and HCBI principles. Role models JNJ Credo.
Experience & Key Competencies
- Pharmareferentenpruefung or degree in Medicine, Pharmacy or in Veterinary Medicine
- Strong account/project management, business acumen and networking skills
- Team player with good interpersonal skills and ability to interact effectively with internal and external stakeholders
- Ability to coordinate cross functional initiatives effectively
- Ability to guide and provide feedback to maximize performance of individuals and/or groups.
- Excellent interpersonal communication skills with individuals as well as group audiences to present complex subjects
- Ability to leverage digital communication channels
- Externally focused, excellent presentation skills, results-oriented
- Ability to create an atmosphere of trust and mutual respect both internally and externally
- Seeing the big picture whilst also being very analytical and with an eye for details as needed
- Ability to think out-of-the-box and propose creative solutions to meet customer needs
- Winning mindset, x-functional work attitude and customer centricity in a high performing team
- Fluency in German & and good English skills required
- Demonstrated track record in pharmaceutical sales or marketing and disease area knowledge is a plus
- For this role, we offer a local Austrian base yearly salary starting from 60000 euros (excluding bonus and other fringe benefits)