Account Manager Cross Border

bei Global Blue Vorarlberg, Tirol vor einer Woche
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Global Blue pioneered the concept of Tax Free Shopping 40 years ago. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers.

http://www.globalblue.com/corporate

Account Manager Cross Border

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Location:

Voralberg/Tirol

Global Blue pioneered the concept of Tax Free Shopping 40 years ago. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers.
For our Sales team, we are looking for a genuine sales talent with strong results orientation, passion and determination to reach the sales target. Reporting directly to Head of Sales Austria, the holder of this position will be in charge of owning, developing, selling and maintaining Global Blue´s Cross Border service product to merchants in the Swiss/German border area. This includes delivering insights on customer (merchants) as well as user (Swiss inhabitants) needs for Cross Border product. This position offers working in the field/home office and requires high willingness to travel.

RESPONSIBILITIES

  • Selling Cross Border to merchants locally and on head office level
  • Delivering and achieving assigned budget targets
  • Managing, conducting and delivering of account specific contractual obligations and negotiations
  • Relationship management at merchants Head Office level
  • Ensuring Store level activities are delivered through the Sell-OUT team via the Head of Sales
  • Accurate commercial and financial Accounts management, initiating corrective actions if major deviation to plan, handling all activities and decisions with the "grandfather" principle with highest level of integrity

  • Customer Expectations Evaluation and monitoring
  • Creation and delivery of Action Plans as MCNC, Marketing, Promotions, Incentives etc.
  • Accurate use of CRM (Salesforce)
  • Ensuring all relative information regarding the market and the business trend are transmitted to the organization in an up-dated, qualified and transparent way

Main KPI's

  • New business (hunting) for Cross border
  • Net Commission for TFS and DCC
  • GB Media revenue and marginal profit
  • NC/GC ratio for TFS and DCC
  • New business for TFS, DCC and GR Media
  • Ageing
  • Products extension within present customers

Relates to / cooperates with

Head of Sales, Marketing team, Sales team, FE IT Manager, Finance/Accounting team, Country Manager

PROFILE

Background

  • Completed academic study or proof of similar qualification
  • 3-5 years of sales experience in selling services (e.g. financial/payment services)
  • Experience in retail or financial services are of benefit
  • Knowledge of payments (especially acquiring)
  • Know-how and preferably network in B2B, payment and e-commerce
  • Fluent English and German language - both verbal and written
  • Good knowledge of MS Office package and CRM (Salesforce) knowledge
  • Living in the Vorarlberg/Tirol area, willingness to work home based and to travel, Driving license - required!

Personal competencies

  • Strong interpersonal and presentation skills
  • Strong communication ad negotiating skills
  • Customer focus
  • Result orientation, ability to reach the sales targets
  • Entrepreneurial mind-set
  • Ability to plan and prioritize
  • Ability to use creative solutions to solve problems

OUR OFFER

  • International environment
  • Mobile phone, laptop, iPad
  • Company car
  • Daily allowance
  • Other benefits: well-being including discount for gym, meal vouchers etc.
  • Referral bonus
  • Team building

Global Blue guarantees a competitive and performance-related salary depending on your professional and personal qualifications. As required by Austrian federal law we hereby state, that the guaranteed legal annual Min. compensation according to the Austrian collective agreement amounts to EUR 29.325,50 however, the total compensation is a subject of individual agreement

Apply Now

Kontakt

Global Blue

Handelskai 92
1200 Wien

Arbeitgeberprofil ansehen

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