At PALFINGER, we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.
Key Account Manager (f/m/d)
As Key Account Manager EMEA, you will drive strategic relationships with PALFINGER's key customers across the region. You'll focus on understanding their needs, strengthening existing partnerships, and acquiring new ones. Working closely with local dealers, you'll ensure seamless support throughout the entire product lifecycle--from product handover to after-sales service.
You'll collaborate with internal teams including Product Line, Segment Management, Inside Sales, Marketing, Service, and Legal, contributing to PALFINGER's growth and customer success in EMEA.
YOUR RESPONSIBILITIES
- Drive solution-oriented sales to key account customers across the EMEA region
- Conduct market analysis and define strategic targets
- Support and collaborate with local dealers to ensure customer satisfaction
- Work closely with internal stakeholders at both EMEA and corporate level
- Provide support in handling customer claims and ensuring timely resolution
YOUR QUALIFICATIONS
- Master's degree in a technical or commercial field and several years of experience as a Key Account Manager in industrial goods
- Solid understanding of contract management and basic legal principles
- Strong sense of ownership, self-motivation, and excellent communication skills
- Comfortable working with international partners and cross-cultural teams and high level of intercultural competence, curiosity, and openness to new ideas
- Fluent in German and English (business level), french is a plus; willingness to travel up to 50% across Europe
WHAT WE OFFER
- Flexible working hours with no core time and possibility to work from home
- Further training and international career opportunities
- Corporate health management "PALfit"
- Company restaurant with freshly prepared meals and daily meal subsidy
- Job ticket for travel to and from PALFINGER
- Numerous employee discounts through Corporate Benefits
Minimum yearly gross salary according to the Austrian metal industry collective agreement is EUR 60.962,30 based on full-time employment. According to experience and qualification, we offer a market-conform overpayment.