IMS Nanofabrication GmbH is a high-tech Austrian company with headquarters in Brunn am Gebirge and further subsidiaries in Vienna, Taiwan, South Korea, and the USA. We are a leading global supplier in the field of semiconductor technology. With our mask writers, we contribute significantly to the global semiconductor industry and enable the production of state-of-the-art chips that are used in powerful cell phones, PCs and data centers.

Inside Sales Manager (m/f/d)

This role plays a key part in keeping our sales operations running smoothly. By supporting the team with day-to-day coordination, handling customer inquiries, and managing essential documents like quotes and contracts, you help create a seamless experience for both our customers and our internal teams. Your work ensures that sales can focus on what they do best - building relationships and driving growth - while everything behind the scenes stays organized and on track.

Your Responsibilities:

• Preparation of sales meetings with existing and potential customers
• Assistance in the preparation of customer visits, trade shows, and customer events
• Handling of customer inquiries, including coordination with internal departments and external partners
• Administrative sales support incl. document management, offer preparation, order confirmations, T&Cs, SOWs, NDAs, invoicing, and service agreements
• Support in drafting customer contracts by reviewing contracts and coordinating internally, followed by ongoing communication with the customer (preparation of term sheets, development of decision-making foundations)
• Maintenance of customer portals serving as the first point of contact for departments such as logistics and accounting
• Completion of customer questionnaires by coordinating the response to customer questionnaires across involved IMS departments and timely submission of completed questionnaires to the customer
• Further improve internal sales processes: Coordinating product and service specifications with internal teams and suppliers, followed by continuous communication with the customer
• Preparation of management presentations and reports

Your Qualification:

• Bachelor's Degree in a relevant technical field (e.g., Engineering, Mechanical Design), or in Business Administration with a strong technical focus 
• Minimum 5+ years as sales operations or related role
• Proven experience in independently managing the full sales cycle
• Strong expertise in using CRM systems and sales tools, with a demonstrated ability to maintain accurate customer data, manage sales forecasts, and analyze performance metrics to drive business growth
• Proven track record in supporting complex B2B sales processes
• Background in contract negotiation and legal documentation, including drafting NDAs, Statements of Work (SOWs), and service agreements
• Technical interest in our unique product
• Customer-Centric Mindset: Focused on understanding customer needs, delivering personalized service, and ensuring a positive experience throughout the entire sales journey
• Ability to clearly communicate with both internal teams and external customers
• Strong Organizational & Time Management Skills
• Ability to analyze sales data and customer feedback to identify trends, challenges, and opportunities

We offer:

• We are a leading high-tech company with headquarters in Austria and international subsidiaries (Taiwan, Korea, USA)
• Excellent professional and personal development opportunities in an international company
• Very collegial and motivated team with short communication channels
• Top-equipped workplace (modern office, laptop, height-adjustable desk), Job Bike, very good company restaurant
• An attractive salary package that starts at an annual gross salary of 84.000,- EUR for this position and can be higher depending on experience (KV Metal Trade). In addition, all employees benefit from the company's success with an IMS bonus program.

Employees' voices

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Our Values

• Reliability
• Innovation
• People

Your Benefits

• Beverages
• Fruits
• Events
• Development
• Health
• Buddy System
• Discounts
• Working Hours
• Cooperative Spirit
• IMS Restaurant
• E-Charger
• Free Parking
• Home Office
• Travel
• Flexitime

Further information about IMS Nanofabrication can be found at www.ims.co.at.

Apply now

IMS Nanofabrication GmbH
Wolfholzgasse 20 - 24 | Brunn am Gebirge | Austria | +43 2236 37 310 | www.ims.co.at

We write the future.