Customer Base Manager (f/m/d) B2C Lifetime Value
Wien | asap | Vollzeit | unbefristet
We are Magenta
Magenta Telekom is a leading provider of internet, mobile communications, entertainment and business solutions in Austria. The company counts around 2,200 employees and is part of the Deutsche Telekom Group.
Your Team
The Tribe Value Management & Analytics leverages data-driven insights, personalized campaigns, and strategic pricing to continuously increase the lifetime value of our existing B2C customers - strengthening customer loyalty, reducing churn, and driving Magenta's growth.
Own and grow the Profit & Loss of the mobile customer base while optimizing direct costs and subsidies
Use data insights and AI/ML models to drive value growth and retention strategies
Define and prioritize initiatives to increase ARPU and expand revenue from core and non-core products
Align sales incentives with value goals and collaborate on business cases with Controlling
Lead cross-functional collaboration and ensure strategic alignment with senior stakeholders
You bring several years of experience in a comparable role within marketing, business, or customer value management?
You combine strong analytical thinking and ownership with a collaborative, results-driven mindset?
You communicate confidently in English and have at least an advanced level of German?
At Magenta, we believe in diverse employees and live equal opportunities. We welcome all applications regardless of cultural and social background, age, gender, nationality, religion, disability or sexual orientation. Magenta connects all people.
That sounds good to you?
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.
- Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.
- Use our health offers to stay fit.
- With our multifaceted learning offer you can grow beyond yourself.
- Homeoffice is part of our everyday life. You can work with your colleagues virtually.
- If you are looking for a snack or lunch, there are various possibilities for a delicious meal.
- Your children are in the best of hands in our company kindergarten For school kids we provide childcare during the holidays.
- Attractive internet and mobile packages are available for you as well as discounts for shopping invarious stores.
- Your security in old age is important to us. That is why we support you with an attractive company pension plan.
We are Magenta, you too?
Alexander Pfemeter
+43 676 8200 5401
We will still talk about that later, but you should know: depending on your qualifications, your experience and your commitment we offer an attractive, market compliant salary of at least EUR 55.000 per year.
You want to find out more about us? Get a glimpse of our Magenta World.