At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/
Job Function:
Pharmaceutical Sales
All Job Posting Locations:
Wien, Austria
Key Account Manager -
KAM Gastroenterologie Region Wien
Job responsibilities
- Main point of contact for HCPs for products within an assigned region for the respective therapeutic area
- Building and intensifying a deep and comprehensive therapeutic understanding and Knowledge
- Ensuring "best in class interactions" with all relevant stakeholders
- Ongoing evaluation of and focusing on customer needs
- Building long-term partnerships
- Interactions with individual customers through various communication channels (e.g.digital)
- Regular observation and analysis of product and market development in the region
- Development and implementation of stakeholder outreach plans together with medical and commercial on the basis of systematic customer / market observation and evaluation of customer needs
- Management of defined territory & accounts
- Local implementation of the national brand strategy
- In-label product promotion as well as planning, organization and implementation of customer activities in accordance with the defined customer / account strategy
- Organization of scientific and proactive events
- Coordination lead for internal partners regarding communication with HCPs (e.g. MAFfor "off-label" questions)
- Delivering customer insights, activity planning and analysis based on documentation of customer information in the CRM system (iConnect)
- Documentation of important information on the use of our products, market developments and competitive activities including PV reporting
- Optimization of the efficiency and effectiveness of our customer activities (activity planning / resource planning)
- Identification of opportunities for improvement in local patient management
- Developing suggestions for customer-focused activities
- Accountable for full compliance and activities with laws, J&J regulations and HCBI principles. Role models JNJ Credo.
Key Competencies
- Strong account management, business acumen and networking skills
- Team player with good interpersonal skills and ability to interact effectively with internal and external stakeholders
- Ability to coordinate cross functional initiatives effectively
- Ability to guide and provide feedback to maximize performance of individuals and/or groups.
- Excellent interpersonal communication skills with individuals as well as group audiences to present complex subjects
- Ability to leverage digital communication channels
- Externally focused, excellent presentation skills, results-oriented
- Ability to create an atmosphere of trust and mutual respect both internally and externally
- Seeing the big picture whilst also being very analytical and with an eye for details as needed
- Ability to think out-of-the-box and propose creative solutions to meet customer needs Professional: Pharmareferentenprüfung or degree in medicine, pharmacy or veterinary medicine Workload: 100%
Unsere Mitarbeiter:innen liegen uns am Herzen. Wir tun alles, damit Sie Ihr volles Potenzial bei uns entfalten können. Wenn Sie bei Janssen arbeiten, haben Sie jede Menge Möglichkeiten, sich weiterzuentwickeln - auch bei unserem Mutterkonzern Johnson & Johnson, im In- und Ausland und in anderen Sektoren des Unternehmens. Wir arbeiten Sie gründlich ein und investieren nachhaltig in Ihre Weiterbildung und Qualifizierung. Wir bieten ein attraktives Gehalt und überdurchschnittliche Benefits.
Für diese Position bieten wir Ihnen ein Jahresbruttogehalt ab EUR 50000 euros (exkl. variablen Anteils, auf Vollzeitbasis) in Österreich. Die Bereitschaft zur Überzahlung, abhängig von beruflicher Qualifikation und Erfahrung, ist gegeben.