Join the U.S. Embassy in Austria's Political-Economic Section as an:
Customer Services Center Assistant

Customer Services Center Assistant

Duties and Responsibilities:

Primary point of contact for customers seeking management services, working with locally engaged staff, American direct-hire employees, and their family members in Vienna. Responds to requests and serves as liaison to individual sections, vendors and contractors, coordinates tasks and ensures that customer services standards are met.

Qualifications and competencies we seek:

We are looking for a quick learner with great customer service skills, who is able to deal with a broad range of personnel:

• Incumbent must have thorough knowledge of administrative office procedures, knowledge of Austrian practices relevant to a wide range of services available to CSC customers.
• Good command of Microsoft Office applications, outstanding interpersonal and organizational skills, always remaining tactful and professional, ability to juggle a multitude of varying, often time-sensitive tasks and quickly adapt to changing circumstances.
• Minimum of three (3) years of administrative experience in a customer-service oriented office work environment.
• Good working knowledge; speaking/reading/writing in English and German

What we offer:

• An interesting and rewarding career in an international environment.
• Local and international training opportunities.
• Austrian social security and employment benefits.
• Both American and Austrian holidays.
• Supplemental Pension Plan.
• A friendly and collaborative workplace.

Salary

A gross annual salary starting at 46,994EUR (3,916/month), plus the additional bonus payments (13th and 14th month payment)

More details and how to apply:
To review the detailed vacancy announcement and send your electronic application per the instructions in the vacancy announcement, please visit our website:

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

About this job

Employment type: Full Time (Permanent employment)

Salary: from 3,916 EUR monthly

Seniority level: Professional Experience

Work model: On-site

Place of work: Wien

Field of work: Administrative Support, Secretarial, Office Management, Sales, Customer Service

Unfilled vacancies: 1 vacancy unfilled for this position

About the company

Employer: Amerikanische Botschaft

Number of employees: 101 - 500 employees

Locations: Wien

Details about this job

Full Time (Permanent employment)

• Monday to Friday
• 38,5 hours

Place of work

• Wien

Must-have skills

• administrative office procedures
• CSC customer
• Microsoft Office applications

Required languages

• German C1
• English C1

Benefits

• Education and training
• Company pension plan